Software Support Specialist – Tygervalley

Full Time
  • Computer literate, especially Office 365 and MS SQL skills will be advantages
  • Excellent attention to detail
  • Excellent communication skills (English and Afrikaans)
  • Strong interpersonal skills (at all levels) – Good Team Player
  • Must be able to meet deadlines
  • A valid driver’s license
  • Able to work efficiently and effectively under pressure
  • Eagerness to learn
  • Fruit industry background will be advantages

JOB FUNCTION:

Primary responsibility will be a supporting role to customers utilizing their software:

  • Support software products (Telephonically & via remote support tools like Team Viewer)
  • Liaise with customers (externally) and colleagues (internally)
  • Helpdesk administration (Log Calls)
  • Trouble shooting and testing software
  • New software releases to clients

R25k